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Delivery Information

General

Please see individual products for specific details. We are not able to deliver to any Offshore Locations.

Deliveries are Monday - Friday. We do not deliver on weekends or public holidays.

Advance notification of an exact delivery date will be given a few days prior to the proposed date (minimum 2 days), usually by telephone, either by ourselves or our delivery partners, Should the date offered not be convenient, you are able to request a re-schedule without additional charge. 

Please note deliveries are Monday - Friday only.

All deliveries must be signed for unless confirmation is provided before delivery that the product can be left without a signature. Please see the terms  section for more information.

Deliveries - Garden Buildings

Most garden buildings are delivered flat packed in single panels and unloaded on arrival. You will need to create an appropriate space close to your kerbside for the driver to deliver the building to.

Once you have been advised of a specific delivery date, please ensure that someone is available to assist in the off loading of the product. This person must be present at the time of delivery and capable of lifting items up to 25kg, we only send out one driver and some items are up to 50kg in weight. Most models will be delivered on a flat bed vehicle and need to be off-loaded piece by piece by yourself (or the person you have left to accept the delivery) and the driver.

Consideration should be given if you have restricted access-single doorways,archways,narrow alleyways etc.

Please let us know of any restrictions at the time of ordering.We may be able to manufacture in sections so that building will fit through the available access - although there will be an additional charge for this.
See restricted access option in 'additional extras' section when ordering.

Deliveries - Log Cabins

All log cabin and some larger garden buildings are delivered using a crane offload flat bed lorry.You will need to create an appropriate space close to your kerbside for the driver to deliver the building to.

Consideration should be given to the size and weight of the building. If you have restricted access (narrow road,cul-de-sac etc.) please let us know at the time of ordering.

Our Cabins are made from kiln dried timber and must be covered if they are to be stored outside prior to construction and treatment. This is to prevent moisture/rain from warping and rotting the timber and unless you plan to store the product inside, you will need tarpaulins or similar to provide cover for the wood.